30-Day Risk-Free Returns

To be eligible for a return or refund, the following conditions must be met:

• The item must be unused and in its original condition
• Returned in its original packaging, including all tags and labels
• Return initiated within 30 days of the date you received the item
• Certain items, such as personalized or custom-made products, may not be eligible — please contact us for assistance

1. Contact us at support@superlinerusa.com to request a return authorization and instructions
2. Package the item carefully in its original packaging, including all accessories and documentation
3. Ship the item back using a trackable method. You're responsible for return shipping cost unless the return is due to our error or a defective product

Once we receive your return and verify it meets our eligibility criteria, we process your refund:

• Refund method: issued to the original payment method used for purchase
• Refund amount: the purchase price, minus any applicable restocking fees, return shipping costs, or other deductions specified in our policies
• Processing time: allow 5–7 business days for the refund to reflect in your account

To exchange an item for a different size, color, or style, follow the return process above and indicate your exchange preference when you contact us. We'll assist in processing the exchange once we receive the returned item.

If you receive a damaged or defective item, contact us immediately upon receipt. We'll provide return instructions and arrange a replacement or refund as appropriate — at no cost to you.

Questions about returns or refunds? Email support@superlinerusa.com — we reply within 24 hours on business days.